Homeowner Stories – Real-Life Reviews of Hallmark Communities

In Homeowner Reviews, Homeowner Testimonials by Sarah Foster

Quality Location, Design, and Customer Care Bring Andrea Home to Mission 24 in San Marcos

“I love the location, interior design, spacious bedrooms, front patio, and two-car garage,” explains Andrea, who recently purchased a new Plan 1 home at Mission 24 in San Marcos. “I’m coming from an apartment where I had no garage, so that aspect was huge for me.”

Elaborating on the factors that influenced her decision to purchase at Mission 24, Andrea adds, “I chose Mission 24 because I like the neighborhood and modern interior design.” Nestled within walking distance to the Sprinter station, with convenient access to schools, restaurants and shopping centers, this vibrant community offers residents a central location. “The neighborhood is located in the heart of San Marcos, so I have easy access to all the areas I often go in San Diego,” shares Andrea. “Plus, I like the school district.”

Not only was Andrea sold on the location and design of her new home, but she was also thrilled with the customer care she received from Hallmark Communities’ friendly Sales Manager Sandy.

“Sandy was super responsive to any question I had, made sure to keep me up to date on any progress, and kept me in the loop about things that were pending before I could move in,” notes Andrea. “I didn’t have to wait days for a response, nor did I feel like I was ever a bother when I had any questions. It was also very thoughtful of her to print out extra copies of the Home Maintenance paperwork and important/emergency numbers that could be helpful for us in the future. This is all in the handbook, but Hallmark took that extra initiative to highlight it for us.”

Extending her appreciation to Hallmark’s preferred lender, Andrea continues, “I want to give credit to Charles, Hallmark’s preferred lender, who made the whole process soooo smooth. At the end of the process, there wasn’t much for me to do, nor any last-minute paperwork being requested. They were very responsive to anything I asked, and were also extremely helpful in finding a HO6 insurance company for me.”

At Hallmark Communities, you'll love to come home.