Congratulations on the purchase of your new
Hallmark Communities home! At Hallmark Communities we take great
pride in the new homes we build and strive for customer
satisfaction. Our years of home building experience combined with
quality materials and a skilled professional team result in a home
that you and your family can enjoy for years to come.
A new home is a unique product, one that
requires your ongoing care and maintenance. This Customer Care
Handbook has been created to guide you through the maintenance
process and provide you with helpful information regarding the basic
care of your new home. We strongly recommend that you review all of
the information provided. This Customer Care Handbook has been
designed to help you answer questions that may arise regarding your
new home.
Proper routine maintenance will prevent
damage and ensure the efficient functioning of the various systems
installed in your new home. We consider you an important
"partner" during the warranty period. Your timely
attention to routine home maintenance tasks is an important element
of this partnership
Please also read the Hallmark Communities,
Inc. 10 Year Limited Warranty
carefully. In addition to protecting
you and your family from defects in materials and workmanship, it is
intended to acquaint you with the extent of coverage and
responsibilities assumed by Hallmark Communities.
If you have questions or need clarification
on topics discussed in this Customer Care Handbook, please contact
us. We will be happy to answer any questions you may have. Thank you
for choosing a Hallmark Communities home!
